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Creative Knowledge Base | Webcams

Here is a list of the most requested articles for Creative Webcams.

Find solutions created by our product support experts. Access installation and user guides for information about how to install,  use and how to get the most from your Webcam.

What is the Video Stitch button in the Webcam Center?
The Video Stitch button creates a time lapse video from image files selected in the Thumbnails/Details panel. The Thumbnails/ Details panel displays the video and image files found at the current location.

List of Webcams supporting FaceTracking utility
List of Webcams supporting FaceTracking utility with screenshots 'how to'

Over exposure when using Webcam NX Pro outdoors
In order to resolve automatic and manual exposure issues we recommend you download and install the following driver update, WCNP_PCDrv_US_1_03_03_0326.EXE

Error: "Unable to capture image!" in the WebCam Control
If you receive an error "Unable to capture image" in the WebCam Control application, verify the location of the image folder...

What is the Video Stitch button in the Webcam Center?
The error occurs when running MSN messenger and you try to start webcam when the Webcam NX is not connected to the system.

Troubleshooting the Creative WebCam NX Ultra
An application reports that the video driver is already in use, or that the camera cannot be found. The camera's Power LED does not light up, or in Windows 98/98 SE, Me and 2000, the computer restarts for no apparent reason. Insufficient system resources...

Webcam Instant information and Troubleshooting
Starting Creative WebCam Center. Capturing Photos and Videos. Recording a Video. Reactivating the Camera. An application reports that the video driver is already in use, or that the camera cannot be found. The camera's Power LED does not light up, or the...

WebCam Live! information and Troubleshooting
An application reports that the video driver is already in use, or that the camera cannot be found. The camera's Power LED does not light up, or the computer restarts for no apparent reason. Insufficient system resources reserved for the USB port, causing...

Creative WebCam NX Pro information and Troubleshooting
An application reports that the video driver is already in use, or that the camera cannot be found. Insufficient system resources reserved for the USB port, causing the system to be unable to function. A Hardware Installation error message appears on a...

WebCam Live! Pro information and troubleshooting
An application reports that the video driver is already in use, or that the camera cannot be found. Insufficient system resources reserved for the USB port, causing the system to be unable to function. A Hardware Installation error message appears on a...

Webcam NX Ultra Information and Troubleshooting
An application reports that the video driver is already in use, or that the camera cannot be found. The camera's Power LED does not light up, or the computer restarts for no apparent reason. Insufficient system resources reserved for the USB port, causing...

Webcam Live! Ultra information and Troubleshooting
An application reports that the video driver is already in use, or that the camera cannot be found. The camera's Power LED does not light up, or the computer restarts for no apparent reason. Insufficient system resources reserved for the USB port, causing...

Patch to resolve the error with the WebCam NX Pro and MSN Messenger
Please ensure the WebCam NX Pro software is installed properly. Download this file, extract it on your hard drive. Locate and run the CtPatch.exe file in the folder where you extracted it. Then you should be able to open MSN Messenger, and click on the...

WebCam NX Ultra and MSN Messenger patch
If you receive a Microsoft Windows error message and and asked to send a report when using MSN Messenger with a WebCam NX Ultra follow the information below.

Webcam Live! Ultra for notebooks does not work in my notebook, but works perfectly on my desktop
Webcam Live! Ultra for notebooks does not work in my notebook but works perfectly on my desktop. Please try the following...

Ctmyalbum.dll error in WebCam Center
To resolve the ctmyalbum.dll error reported by Microsoft's Online Crash Analysis (OCA) about Creative WebCam Center, please download and install the latest WebCam Center update.

Using Face Tracking on the Webcam Live! Pro
With Face Tracking, your camera automatically zooms in on your face during video instant messaging sessions, or when recording video.

How to activate the audio option with WebCam Center?
To include audio in your video clips, you will need to connect a microphone to your sound card, and enable audio capture in WebCam Center.

Using Face Tracking on the WebCam Live! Ultra
With Face Tracking, your camera automatically zooms in on your face during video instant messaging sessions, or when recording video.

Using a Microphone with a WebCam
Some webcam models are shipped with a microphone for use in online chat applications or video captures. The microphone needs to be connected to your sound card in your computer, not to your webcam.

Recording black and white videos with my webcam?
Troubleshooting black and white videos with Creative's webcam.

How to initiate e-mail on the WebCam Center application?
To configure WebCam Center to send an e-mail alert when the camera detects a motion in its field of view, follow the procedures below...

Downloading and installing extra effects for your Webcam
In order to use these extra effects, you need to install either Webcam Instant Effects or Webcam Live! Effects...

Using your Webcam Live! Motion - Webcam Center
Creative WebCam Center makes it easy to capture images and video with your Creative WebCam. You can start Creative WebCam Center in any of the following ways...

How can I test and configure my WebCam Instant with Skype?
If you want to test that your WebCam Instant is working with Skype, please do the folowing...

My WebCam Instant is working with WebCam Center but not in Skype
If you find that your Webcam Instant is working in Webcam Center but not in Skype, please check following...

WebCam Software Matrix
WebCam Software Matrix with links to software downloads.

WebCam Motion- Start up guide
Taking a Photo, Recording a Video, Enabling Advanced Video FX Utility, Enabling Face Tracking.

Creative Webcam Live! Effects- Start up guide
Taking a Photo, Recording a Video, Enabling Advanced Video FX Utility, Enabling Face Tracking

Creative WebCam Instant Skype Edition - Startup Guide
Starting Creative WebCam Center, Taking a photo, Recording a video, Using Skype.

Setting up Remote Access for Live! Wireless
In order to view or record video with your Internet Camera from a remote location over the Internet, you need to set up remote access. Make sure you are connected to the Internet before setting up remote access.

Live! Wireless FTP setup guide
The Creative Live! Wireless is capable of allowing File Transfer Protocol (FTP) access to permit connection to the device for downloading files from USB Mass Storage Devices connected to the device.

Creative PC-CAM 880 - FAQ
How does the new Creative PC-CAM 880 differ from the previous PC-CAM series? What is the recommended Basic Photo Print Size for PC-CAM 880? What else can the PC-CAM 880 do besides taking still images? What kind of storage media does PC-CAM 880 comes with...

PC-CAM 880 is not detected on my system
If you find that the Creative PC-CAM 880 is not detected on your system we recommend you check that...

Blurred images from my Creative PC-CAM 880
Here are a few tips to note when taking a good picture: Ensure that the Normal/ Macro focus selector is set correctly. This camera is focus free but be sure the minimum distance between camera and object is not less than 60 cm (approximately 24 inches)....

How to download pictures from the memory of the PC- Cam series without using the bundled application PC- CAM Center?
When connecting the PC- Cam series to a system with either Windows XP or Windows 2000 Operating systems, you can get the pictures from the memory of the cam browsing in Windows explorer from the following paths...

What are the major differences between Creative DC-CAM 3000Z and Creative DC-CAM 3200Z?
Features of Creative DC-CAM 3000Z vs. Features of Creative DC-CAM 3200Z.

WebCam Troubleshooting
Comprehensive troubleshooting guide for Creative's webcams. This article provides information and troubleshooting for the following WebCams: WebCam 3, WebCam 3 Parallel, WebCam Go, WebCam Go ES, WebCam Go Plus, WebCam 5, PC-Cam 300, PC-Cam 300 1.3MP,...

Cameras - Essential Troubleshooting Procedures

Cameras - Essential Troubleshooting Procedures
Most camera related difficulties, such as those listed below, can be resolved by standard camera troubleshooting procedures. Creative camera not detected, or can not be initialized Driver installation problems. System rebooting when camera connected to...

Most requested WebCam driver downloads
Creative offers a comprehensive set of full driver downloads for our current and past products. These usually take the form of a full stand-alone update that will provide you everything you need to ensure full hardware functionality. Please be aware that...